Frequently Asked Questions

Shipping Informations

What shipping methods and shipping cost are offered?

We have 2 different shipping methods: Standard Shipping and Expedited Shipping.

Standard Shipping, We offer high quality Registered Air Mail, Most people can get it in 7-15 business days. 99% customers can get goods in 21 days.

Expedited Shipping, We send goods by DHL, FEDEX, UPS, TNT, EMS and other international express delivery, just take 2-4 business days, up to 5 days.

How Long Will it Take To Get My Package?

It usually takes 7-15 days and can be received within 30 days under normal circumstances. In very few countries or the situation will be 45 days.

How Do I Track My Order?

After the order is processed, we will update your order shipping number and tell you the URL to track and update the shipping information.

Do I Need A Account To Place Order?

We welcome you to sign up for an account, so you can log in to view historical orders, save your favorite products, etc., but you can also purchase directly without registration.
FAQ Second Version
No matter what the problem, don't hesitate, please click to contact us.
We can deliver orders to most countries in the world. Goods are sent from our warehouse by courier, and delivered direct to your door (home or company address). Please check Shipping Countries to get more details. primarily uses PayPal to process secure online payments. Through PayPal, we accept MasterCard, VISA, American Express;When you’re making purchases on the in Safari on your iPhone, iPad, or Mac, you can use Apple Pay without having to create an account or fill out lengthy forms.

Can couriers deliver to remote areas?

Yes, wherever you are, we will be able to deliver the products to you. 
FedEx or DHL might in some cases apply a nominal "remote area charge". This is very rare but can happen when your delivery address is too far from the main logistics centers. 

If your address is located in a remote area for the courier of your choice, we will contact you to discuss the issue. You will need to pay an extra $30 to cover the remote shipping fees from FedEx or DHL. However, if you do not want to pay any additional fees, we would suggest that you ship your order with EMS (Standard Shipping) or Flat Rate Shipping. We will refund you the difference in shipping fee.   

Can you ship to a PO Box?

Can you ship to a APO address?

We strongly recommend that you provide a physical address to facilitate order delivery.

If you really need to ship the package to a PO BOX then you will need to please select Flat Rate Shipping as the shipping method and only order items that weigh 2kg or less. For heavier items, you will need to select an alternate address.

We are sorry but both DHL and FedEx are unable to deliver items to APO or PO BOX addresses.