Shipping information

Where can we deliver the package to?

We can ship to most countries in the world.
Countries not shipped to include: South Sudan, Palestine.

What shipping methods are offered, and shipping times?

We have 2 different shipping methods: Standard Shipping and Expedited Shipping.

Standard Shipping, We offer high quality Registered Air Mail, Most people can get it in 7-15 business days. 99% customers can get goods in 21 days.

Expedited Shipping, We send goods by DHL, FEDEX, UPS, TNT, EMS and other international express delivery, just take 2-4 business days, up to 5 days.

Note: The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

What is the shipping cost?

Shipping Method & cost

Delivered

Order Successful
After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.

If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

Tracking Your Order
For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

About customs tax

Taxes may apply for imported goods/services and is regulated by the country law. 10DollarStore.com is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.